CYBER Labs LLC PRIVACY NOTICE

Last Updated Nov 2024

When you interact with us, our websites or products and services, we collect and provide information about you that alone or when combined with other information, could be used to identify you (Personal Data).

(a) We only process your Personal Data if we have a legal basis to do so – this may be consent but more likely another legal basis (b) we collect only the Personal Data necessary to manage your relationship with us (c) we don’t sell your Personal Data to third parties (d) we only use your Personal Data in the way this Privacy Notice describes.

For the full version please continue reading.

Background to this Privacy Notice

This Privacy Notice explains what Personal Data we collect (a) because you interact with our websites and community sites (Sites) (b) because you use our free or paid for products and services promoted on the Sites (Products) (c) as the result of the provision of products and services to us by third parties (Suppliers).

What this Privacy Notice does not apply to

This Privacy Notice does not apply to:

Personal Data we hold about our employees or consultants
Personal Data gathered by other companies or organizations that promote our Services and who use cookies, tags and other technology to collect and use your Personal Data
How other organizations use your Personal Data if you link to their sites, apps, products, services or social media from our Sites, apps or social media. By providing these links we do not imply that we endorse or have reviewed these third party sites. Please contact those sites directly for information on their privacy practices and policies.

Personal Data we collect

Automatically Collected Data

When you access the Sites or use Products, the following Personal Data is created and automatically logged in our systems:

Log data: Information that your browser automatically sends whenever you visit the Sites. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Sites or Products.
Device information: Information that includes the device you are using, operating system, settings, unique device identifiers, network information and other device-specific information. The information collected may depend on the device you use and its settings.
Usage Information: Information we collect about how you use our Sites and Products, such as the content you view or engage with, the features you use, and the actions you take.

We use various technologies to collect and store information, including cookies, pixel tags, local storage such as browser web storage or application data caches, databases and server logs.

Personal Data You Give Us

You provide us with Personal Data when:

You enquire about Products: we will collect Personal Data from you through web forms such as name and contact details
You enquire about Products: we will collect Personal Data from you through web forms such as name and contact details
We need to verify your ID: we may collect copies of government IDs, utility bills, bank statements and/or parental consent letters
You email us or online chat with us: for example when you request customer support
You use our community Sites, blogs and forums: you may post comments and materials.

Personal Data we create or collect

We may create or collect the Personal Data about you in the following ways:

When you register to use Products, our systems will generate unique identifiers including your main Cyber Labs LLC ID (CSID), Purchase ID, Lab ID, Certificate ID, Video ID, system username and password. These identifiers are known as “pseudonymized” personal data. They cannot alone identify you but can identify you when combined with other Personal Data we hold.
We may gather nicknames or handles you operate under in public blogs, forums, chat rooms or other channels. We keep a record of your purchase history and exam history.
We may keep administrative notes on your file.
When we proctor our exams, we create videos of those taking our exams and their computer screens. These videos may include third party Personal data if within range of Product User’s webcam or viewable on Product User’s computer screen.
When we look into potential breaches of our (a) Academic Policy (b) Product T&Cs (c) intellectual property rights, we may carry out public domain research. That research may provide us with Personal Data about you and those you appear to be associated with. Sources of this Personal Data include social media sites, chat rooms, forums and community sites.

Where we process your Personal Data

We store and process your Personal Data on servers both within and outside the European Economic Area (the “EEA” which includes countries within the EU plus Iceland, Liechtenstein and Norway). For example, outside the EEA we process Personal data on servers in the USA.

We try to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Important note : CyberLabs, Inc. is an US company that means We obey US laws in terms of any law enforcement asking for any personal data of any user we will provide them the data they want .